Our origins, our way of doing things, and the experiences gathered by engaging with our communities are the inspiration behind our sustainability plan – the Forward Agenda. It’s a reflection of our sustainability vision, and a means to share our values and strategy with the world as we tackle some of its most pressing challenges, moving forward towards positive change.
The new Forward Agenda focuses on four main drivers: We Innovate (creating wellbeing through innovative technologies), We Craft (celebrating craftsmanship with our long-lasting partners), We Care (protecting and preserving the planet for future generations), and We Share (fostering people's happiness and self-realization).
It also takes into account the priorities – known as the Sustainable Development Goals (SDGs) – set out in the UN’s 2030 Agenda for Sustainable Development, thus contributing to their achievement.
Our sustainability strategy is shaped by our journey so far, and inspired by changing scenarios. It's our community and our people who make it real: the shared commitment and vision are the driving force behind every step forward, turning our ambitions into concrete actions for positive change.
Emotional durability: Creating products and experiences that last, evolve, and tell stories, generating serenity, satisfaction, and a sense of continuity.
Innovation focused on wellbeing: Developing materials, design, and solutions that respond not only to ‘what I want to have’, but also to ‘how I want to feel’.
Circularity in action: Powering the industry’s shift to circular business models through partnerships and cutting-edge R&D.
ESG Vendor Rating: Definition of a scoring system that integrates ESG metrics into our vendor rating, to select partners respecting our values.
Chemical management: Strengthening our commitment to responsible chemical management in the manufacturing processes along the supply chain, as ZDHC members.
Social compliance: Raising the bar on social compliance across the supply chain, while continuously supporting our partners in their journey with us, enlarging the scope of suppliers involved.
Nurturing the planet: It’s not just about reducing our impact, but helping regenerate the ecosystems that surround us.
Adaptive supply chain: Engaging our supply chains to reduce environmental impact while strengthening their resilience.
Lifetime services: Expanding and boosting solutions to extend the lifespan of products, allowing them to continue their journey of love.
Empowering dreams: Transforming dreams into reality, a place where opportunity, potential and vision take flight.
Nurturing relationships: Creating meaningful experiences that foster presence, care, and self-expression.
Fostering wellbeing: Designing inclusive spaces that nurture wellbeing, happiness, and restorative balance in everyday life.
Through our commitments and objectives, we make progress towards 11 of the 17 SDGs, collaborating and taking responsibility to address the complex challenges of our present and future.
